速賣(mài)通賣(mài)家如何回復(fù)買(mǎi)家的退換貨？

速賣(mài)通賣(mài)家為了提高買(mǎi)家的購(gòu)物體驗(yàn)，為買(mǎi)家設(shè)置了退換貨服務(wù)，買(mǎi)家滿足相關(guān)的要求就可以實(shí)現(xiàn)退換貨。那么，你知道當(dāng)速賣(mài)通的賣(mài)家受到退換貨的申請(qǐng)之后要如何進(jìn)行回復(fù)嗎？

第一，如果速賣(mài)通買(mǎi)家在收到貨物時(shí)候覺(jué)得不滿意想要退貨，賣(mài)家接受退貨，退貨的回復(fù)如下：

Dear，we accept return or exchange.Pls.send your item back to:

XX，XXXX，XXXX，BeiJing，China

I’ll issue you the refund(excluding the postage)via PayPal once I receive your parcel.

Thanks.

第二，當(dāng)買(mǎi)家在購(gòu)買(mǎi)的到不合適的產(chǎn)品要求換貨時(shí)，如果賣(mài)家接受換貨，換貨的回復(fù)如下：

Sure,you can send it back for exchange.Pls.send your item back to:

XX,XXXX,XXXX Shanghai,China

We will send you a new one after receiving your parcel.Please be aware the return shipping cost and re-send shipping cost will be charged on your side.

Thanks for your understanding and any other questions feel free to let me know.